Shipping policy

Standard Shipping

 

📦 Processing Time: 1-2 business days (excluding weekends/holidays).
🚚 Delivery Time: 2-5 business days after shipping (varies by location).
✉️ Tracking: You’ll receive a shipping confirmation email with a tracking link once your order is dispatched.

What if my order is delayed?

- Check your tracking number for real-time updates.
- If your package hasn’t arrived within 7 business days, contact us at [support@esmrkt.com] for assistance. 

Local Delivery

⏳ Delivery Time: Orders placed before [cutoff time, e.g., 2 PM] are delivered within 24 hours
📞 Confirmation Call: Our delivery team will call you 1 hour before arrival to confirm.

 

Requirements for Local Delivery:

✅ Must be within [your city/service area].
✅ Provide a valid phone number for coordination.

 
Need Help?

- Email: [support@esmrkt.com]
- Phone/WhatsApp: [+965 65836473] (Business hours: 9 AM - 10 PM, Mon-Fri).